For 10th Planet & jiu-jitsu gym owners

Install the system before new students fall through the cracks.

ClubSignal is a growth & operating layer for martial-arts gyms. It makes the lead → first visit → member journey visible and reviewable — sitting on top of the software you already run, not replacing it.

We help identify where new students are leaking out of the process and install a reviewable system the owner, staff and coaches can use. No growth or revenue guarantees — an operating system, not a promise.

New-member signal Live demo
Missed call → recovered Recovered
Trial booked · reminder sent Primed
First class · intro crew assigned Handed off
Day-14 follow-up At risk
Paid join Pending
3Sub-products, one loop
6New Member Engine modules
8Loop steps · source to outcome
30/60/90Day retention cadence
The leak

Prospects don't leave loudly. They slip out between the tools.

A website form, a missed call, a staff handoff, a CRM record, a follow-up and the membership outcome usually live in different places. When the process depends on memory, personality, or whoever answers first, students go quiet — and the owner never sees where.

Missed call

A prospect calls mid-class, no one answers, and there's no record it ever happened.

Abandoned form

A web inquiry lands somewhere no one is watching and never gets a first reply.

No-show trial

A trial is booked but never confirmed, primed or recovered when they don't turn up.

Cold first class

A beginner walks in unprepared, isn't paired or greeted, and quietly never returns.

Dropped follow-up

The first-week and 30/60/90 check-ins depend on someone remembering to do them.

Invisible outcome

The owner can't say which source produced which visit — or which visit produced a member.

The fit

An operating layer — not another migration.

ClubSignal doesn't ask you to rip out the software your gym runs on. Gymdesk stays your system of record. ClubSignal tracks the lead, visit, membership and payment-evidence states on top of it, for reporting and proof — and earns deeper integration through reliable readback, not by holding your data hostage.

Sits on top of Gymdesk Draft-first comms Approval-gated writes Evidence vs inference Data isolated per gym
ClubSignal · operating layer

Capture · route · book · prime · follow up · report

Makes leakage visible and the journey reviewable.

▲ reads back & reconciles ▲
Your system of record

Gymdesk & your current tools

Stays the source of truth for members and billing.

Three sub-products, one signal

Everything from first hello to verified member.

One connected loop — beginner intake, an owner operating layer, and the AI concierge that catches what the mat floor misses.

Intake / Voice

ClubSignal Concierge

AI phone + web intake that catches the inquiries a busy mat floor misses — and routes them to the right person.

  • Missed-call recovery
  • Web + phone intake
  • Common-question routing
  • Staff escalation, not invented answers
  • Consent capture + lead records
Owner Operating Layer

New Member Engine

The installable operating loop from first inquiry through the first 90 days — so new students stop falling through the cracks.

  • Lead capture + speed-to-lead
  • Trial booking + show-up
  • First-class priming
  • Intro crew protocol
  • 30 / 60 / 90 retention loop
  • Owner dashboard
Beginner-Facing

ClubSignal Finder

A beginner-facing matching layer that helps newcomers understand options and hands a tracked first visit to the gym.

  • Guided discovery + matching
  • Anonymous recommendation previews
  • Trackable intro-pass handoff
  • Source / UTM context captured
New Member Engine · the six modules

The lead-to-first-90-days loop, installed.

Six modules that turn a fragmented, personality-dependent process into a reviewable system the whole gym can run.

01 Front Door

Lead Capture & Speed-to-Lead

Calls, texts, DMs, forms, intro passes and referrals — captured in one place with a defined response window.

02 Booking

Trial Booking & Show-Up System

Booking, reminders, expectations, gear, parking and schedule — plus a cancellation and no-show recovery path.

03 Priming

First-Class Priming

What a new student should expect before they walk in, so the first class feels handled, not intimidating.

04 On The Mat

Intro Crew Protocol

Who greets, pairs, checks in and protects the first-class experience — a defined role, not whoever is free.

05 Retention

First 30 / 60 / 90 Retention Loop

Early check-ins, attendance-gap flags, coach notes, goal review and reactivation across the first 90 days.

06 Visibility

Owner Dashboard

A simple review of leads, bookings, show-ups, first classes, follow-up and early retention — in one glance.

Fit check

Built for owners who'll run a system.

ClubSignal installs a reviewable operating loop. It works when there's a real gym and someone to run it — and it isn't for everyone.

+ A fit if…

  • The owner/operator is involved and active on the floor
  • The gym has real classes, members and training value
  • You get calls, texts, DMs, referrals or trial requests
  • At least one staffer, coach or upper belt can help implement
  • You'll track basic lead, booking, show-up and retention numbers

Not a fit if…

  • You want passive course content, not a system to run
  • You refuse any basic tracking of your funnel
  • You're looking for guaranteed growth or revenue claims
  • You want AI to replace human judgment and coaching
  • There's no consistent schedule or capacity to implement
Founding cohort

See where your new students are leaking out.

Start with a new-member leak self-assessment. We'll map where inquiries go quiet and what a reviewable system would look like for your gym.